Client Project - Surveymonkey

For my client project i sent out a survey to collect responses for the complete Palmhive website. The survey consisted of the following questions;


1.What Browser did you view this website on?

Firefox/IE/Chrome/Safari etc

2.How did you find Palmhive website?

Please rate below (Very good/Good/Average/Poor/Very poor)

-Design/Look
-Navigation
-Finding content
-Readability of text
-Loading time of each page
-Clarity of labelling
- Availability of information

3. On a scale of 1-5 how would rate the overall website?
4. Can you think of anything else that could be included on the website?
5. Are there improvements that you could suggest to make the website more appealing?



Survey link: http://www.surveymonkey.com/s/3WWYWBR

From the survey i got a fair number of respondents (20) which only a handful commented upon question 5. Some of the criticism are shown below:

'No, its very good. gives the client what they need'

'Your about us page is very informative but when i go to a page homepage i dint want to be greeted with a novel, why not shorten this to one paragraph like a summary of what you do etc.. and add some products/examples, news or something like that.'

'I think the logo is too big yeah you want it to be memorable but i would reduce the size.'

Overall, the respondents rated my website 'very good' (4/5) on the survey scale. This is useful information to consider upon finishing the website.